Project Case Studies

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Implement Web3

Lack of trustworthy custody and environmental data led to spoilage, disputes and compliance risk.

Implement AI

Staff wasted time searching across disconnected systems, leading to poor utilisation and inconsistent answers.

Running More Efficiently

The business had no infrastructure to support rapid franchise onboarding or operational consistency.

Brand & Visual Identity

Inconsistent branding between online and offline materials weakened customer trust and recognition.

Running More Efficiently

Manual job variations from the field took weeks to reach accounts, delaying billing.

Implement Web3

Crypto-style wallets created too much friction for customers, limiting adoption and everyday use.

Lead Generation & Conversion

The website couldn’t generate dynamic pricing for complex leasing bundles.

Digital Presence & Visibility

The site spoke like a B2C brand, attracting the wrong audience and limiting B2B conversions.

Running More Efficiently

Generic software couldn’t support the complex workflows required in the surfacing and infrastructure sector.

Digital Presence & Visibility

The brand wasn’t clearly differentiated in a competitive tech leasing market.

Digital Presence & Visibility

The website had almost no search presence for key treatments, limiting patient reach.

Implement AI

Manual handoffs and slow approvals created bottlenecks that delayed SLAs and cashflow.

Brand & Visual Identity

All users saw generic content, regardless of employer affiliation or deal eligibility.

Brand & Visual Identity

The legacy website felt outdated and wasn’t optimised for mobile users.

Implement Web3

Document-upload age checks caused abandonment, support overhead and PII risk.

Brand & Visual Identity

A generic brand failed to build credibility in a trust-heavy compliance market.

Running More Efficiently

Manual lead entry caused duplication, delays and unnecessary fallout.

Lead Generation & Conversion

Users couldn’t easily configure or explore tailored product packages online.

Implement AI

Manual contract review was slow, inconsistent, and prone to missed obligations and risks.

Implement Web3

Traditional KYC required repeated document checks, causing high costs and abandonment.

Running More Efficiently

Payroll required pulling data from multiple systems, leading to slow and error-prone calculations.

Implement Web3

Illiquid assets were costly to monetise, slow to onboard investors, and lacked secondary liquidity.

Lead Generation & Conversion

The website lacked a structured flow to move visitors from interest to booking.

Digital Presence & Visibility

An offline-only business struggled to reach customers when market conditions shifted.

Running More Efficiently

Manual quote and renewal processes slowed sales and created operational bottlenecks.

Implement AI

Inconsistent deployments, high cloud costs and poor governance made scaling AI agents impossible.

Digital Presence & Visibility

The website generated only 350 monthly visits and relied heavily on offline advertising.

Implement AI

Manual outreach didn’t scale, while templated blasts delivered poor engagement and compliance risk.

Implement Web3

Full KYC created drop-off, privacy concerns and weak trust signals for safety teams.

Implement Web3

Finance teams had to reconcile on-chain events manually, causing errors and slow audits.

Running More Efficiently

Web enquiries were isolated from onboarding systems, slowing recruitment and creating data gaps.

Lead Generation & Conversion

The website lacked data-driven optimisation across key conversion pathways.

Build a Product

No structured way to reward repeat customers or incentivise loyalty.

Running More Efficiently

Manual onboarding and governance checks created delays and operational risk.

Lead Generation & Conversion

The old website wasn’t mobile-friendly and lacked the structure needed to convert visitors.

Content Strategy & Creation

The site lacked educational content to support buyers researching IT leasing options.

Brand & Visual Identity

A desktop-only website created friction for mobile users, limiting engagement and conversions.

Running More Efficiently

Manual tools and legacy processes couldn’t keep up with rapid business growth.

Digital Presence & Visibility

The site ranked for zero high-intent leasing keywords in a competitive B2B market.

Implement Web3

Inconsistent inventory across sites caused stockouts, overstocks and costly reconciliations.

Implement AI

Remote assessments were unreliable due to poor-quality photos and inconsistent triage decisions.

Lead Generation & Conversion

The website wasn’t designed to turn visitors into customers effectively.

Running More Efficiently

Critical candidate information wasn’t searchable, slowing recruitment and planning.

Running More Efficiently

Equipment issues were only discovered after failure, causing delays and costly downtime.

Build a Product

Outdated CRM made it difficult to manage complex stakeholder relationships across quotes and renewals.

Running More Efficiently

Supplier onboarding required heavy configuration, slowing down partnership growth.

Digital Presence & Visibility

The clinic didn’t appear for high-intent local searches despite having physical clinics.

Digital Presence & Visibility

Email campaigns weren’t landing—key customers still preferred offline communication.

Customer Engagement & Retention

The brand lacked local presence and emotional connection with its audience.

Lead Generation & Conversion

The website attracted too many B2C users, diluting the sales funnel.

Lead Generation & Conversion

Complexvariations made it difficult for customers to find the right product quickly.

Brand & Visual Identity

The brand was recognised locally but had no visibility or identity beyond its immediate market.

Running More Efficiently

Customers couldn’t view finance options across lenders without manual intervention.

Lead Generation & Conversion

Users had no guided flow from initial interest through to booking, causing lead loss.

Running More Efficiently

Manually uploading leasing offers slowed operations and delayed pricing updates.

Build a Product

Customers couldn’t get instant hire quotes or live pricing, causing high drop-off rates.

Digital Presence & Visibility

An outdated, non-optimised website prevented the business from appearing in search or competing with larger firms.

Digital Presence & Visibility

The old website wasn’t commerce-ready, hard to update, and poor on mobile.

Lead Generation & Conversion

A poor on-site experience and clunky search reduced product findability and conversions.

Digital Presence & Visibility

Reliance on print ads left the business invisible in an increasingly digital market.

Running More Efficiently

Clinical staff were burdened with admin tasks that pulled focus away from patient care.

Brand & Visual Identity

Employer-linked users saw generic portals, weakening trust and lowering engagement.

Implement AI

Single-agent responses broke down on complex, multi-domain queries, risking incorrect or contradictory guidance.

Build a Product

The old website couldn’t integrate fleet or pricing systems, limiting digital functionality.

Lead Generation & Conversion

The application process was split across multiple tools, slowing users and causing drop-off.

Running More Efficiently

Lack of real-time visibility and communication slowed decision-making and coordination.

Digital Presence & Visibility

Poor local search visibility limited reach against larger, national competitors.

Implement Web3

KYB checks were slow, manual and repetitive, delaying contracts and increasing legal risk.

Running More Efficiently

Manual scheduling created errors, inefficiencies, and heavy admin load.

Brand & Visual Identity

Lack of visual consistency limited customer confidence and market recognition.

Content Strategy & Creation

Website content didn’t reflect services, locations, or FAQs that potential clients were searching for.

Running More Efficiently

Disjointed spreadsheet rotas caused errors, duplication and heavy admin workload.

Running More Efficiently

Leads from multiple marketing channels weren’t tracked centrally, slowing follow-up and hurting conversions.

Lead Generation & Conversion

Traffic was increasing, but conversions weren’t keeping pace due to unclear user journeys.

Implement AI

Executive reports were slow to produce, often outdated, and required heavy manual assembly.

Content Strategy & Creation

A one-page website couldn’t support SEO or tailored user journeys.

Build a Product

Manual lead handling slowed response times and reduced visibility across locations.

Running More Efficiently

Manual delivery updates slowed fulfilment and created inconsistent customer communication.

Running More Efficiently

Planners couldn’t see staff updates or cancellations in real time, causing delays and coverage issues.

Running More Efficiently

Shift allocation required manual data gathering across skills, geography and availability.

Digital Presence & Visibility

The brand had no keyword rankings, leaving it invisible to search-driven customers.

Content Strategy & Creation

Users didn’t understand the new compliance category, making the product hard to find or pitch.

Implement AI

Embedding Expert Knowledge into AI for a Specialist Mechanical Services Provider

Digital Presence & Visibility

Regulation-driven keyword trends were unstable, making search visibility unpredictable.

Implement AI

High ticket volumes and slow handling times overwhelmed support teams and hurt customer experience.

Lead Generation & Conversion

Customers couldn’t navigate complex leasing options or vehicle combinations confidently.

Running More Efficiently

Shift allocation relied on human memory, leading to inconsistent and inefficient deployment.

Running More Efficiently

Manual quote creation required checking multiple systems and slowed down applications.

Running More Efficiently

Availability was gathered via calls, texts and emails, causing delays and inconsistent data.

Running More Efficiently

Orders were manually handled across multiple systems, causing delays and errors.

Implement Web3

Product teams struggled with costly, inconsistent integrations across multiple blockchains.

Digital Presence & Visibility

Even as an HMRC-recognised solution, the brand wasn’t perceived as a trusted authority.

Running More Efficiently

Fragmented planning across whiteboards caused delays and poor coordination.

Implement AI

Enabling Instant, Informed Client Support with a RAG Agent in the Aesthetics Industry

Content Strategy & Creation

Users lacked awareness of compliance needs and confidence in software compatibility.

Content Strategy & Creation

Users didn’t understand the compliance requirement or why the product was necessary.

Running More Efficiently

Siloed systems disrupted the sales-to-operations workflow and caused delays.

Running More Efficiently

The platform couldn’t handle traffic surges, limiting marketing reach and growth potential.

Content Strategy & Creation

Lack of buyer focus and content left the brand invisible online and misaligned to customer needs.

Running More Efficiently

Manual checks slowed quoting, reducing conversion speed and increasing admin workload.

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