Project Case Studies



Complexvariations made it difficult for customers to find the right product quickly.


Manual quote and renewal processes slowed sales and created operational bottlenecks.


Clinic experienced a low number of repeat visits and long-term customer engagement.

Manual checks slowed quoting, reducing conversion speed and increasing admin workload.

Lack of buyer focus and content left the brand invisible online and misaligned to customer needs.


Lack of visual consistency limited customer confidence and market recognition.

A poor on-site experience and clunky search reduced product findability and conversions.

Email campaigns weren’t landing—key customers still preferred offline communication.

Lack of structured post-sale communication weakened customer relationships and renewals.

Poor local search visibility limited reach against larger, national competitors.

Leads from multiple marketing channels weren’t tracked centrally, slowing follow-up and hurting conversions.

Outdated CRM made it difficult to manage complex stakeholder relationships across quotes and renewals.

A desktop-only website created friction for mobile users, limiting engagement and conversions.

Reliance on print ads left the business invisible in an increasingly digital market.

The brand lacked local presence and emotional connection with its audience.

The website lacked a structured flow to move visitors from interest to booking.

Users lacked awareness of compliance needs and confidence in software compatibility.

Inconsistent branding between online and offline materials weakened customer trust and recognition.

Website content didn’t reflect services, locations, or FAQs that potential clients were searching for.
Battle-Tested Approaches for Bold Goals
