Aligning Inconsistent Branding with a Unified Digital and Print Design

The Problem

The client, a specialist insurer for residential blocks and property portfolios, had a fragmented brand experience. Visual identity, tone of voice, and messaging varied between digital channels, printed documents, and offline marketing materials—creating a disconnect that weakened recognition, trust, and alignment with the company’s premium positioning.

The Solution

One of our digital squads delivered a cohesive brand refresh applied consistently across the website, print assets, and digital communications. This included unified design standards, aligned messaging, and a brand toolkit to ensure ongoing consistency across all customer touchpoints.

The Impact

  • Strengthened brand recognition across every media channel
  • Improved customer perception and reinforced trust
  • Ensured marketing execution aligned with strategic brand positioning

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