Eliminating Manual Shift Allocation with an Automated Scheduling Engine
The Problem
A nationwide surfacing and plant hire provider relied on manual processes to schedule staff for daily shifts. This approach was time-consuming, prone to error, and made it difficult to ensure the right people were assigned to the right roles. The administrative overhead also diverted operational teams away from higher-value work.
The Solution
One of our digital squads built an automated allocation engine that matched available staff to roles based on skills, certifications, and real-time availability. The system streamlined shift assignment, reduced manual intervention, and ensured accuracy across the entire scheduling process.
The Impact
- 80% reduction in scheduling time
- Increased accuracy in assigning staff to the correct roles
- Higher operational reliability through consistent, error-free allocation
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