Project Case Studies

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Build a Product

Outdated CRM made it difficult to manage complex stakeholder relationships across quotes and renewals.

Running More Efficiently

Manual checks slowed quoting, reducing conversion speed and increasing admin workload.

Build a Product

No structured way to reward repeat customers or incentivise loyalty.

Implement AI

Transforming Outbound Contact Management with AI‑Powered Outreach

Lead Generation & Conversion

Complexvariations made it difficult for customers to find the right product quickly.

Lead Generation & Conversion

A poor on-site experience and clunky search reduced product findability and conversions.

Implement AI

Enabling Instant, Informed Client Support with a RAG Agent in the Aesthetics Industry

Digital Presence & Visibility

Poor local search visibility limited reach against larger, national competitors.

Digital Presence & Visibility

Reliance on print ads left the business invisible in an increasingly digital market.

Running More Efficiently

Leads from multiple marketing channels weren’t tracked centrally, slowing follow-up and hurting conversions.

Customer Engagement & Retention

Clinic experienced a low number of repeat visits and long-term customer engagement.

Brand & Visual Identity

A desktop-only website created friction for mobile users, limiting engagement and conversions.

Brand & Visual Identity

Inconsistent branding between online and offline materials weakened customer trust and recognition.

Content Strategy & Creation

Users lacked awareness of compliance needs and confidence in software compatibility.

Digital Presence & Visibility

Email campaigns weren’t landing—key customers still preferred offline communication.

Implement AI

Embedding Expert Knowledge into AI for a Specialist Mechanical Services Provider

Running More Efficiently

Manual quote and renewal processes slowed sales and created operational bottlenecks.

Customer Engagement & Retention

The brand lacked local presence and emotional connection with its audience.

Content Strategy & Creation

Lack of buyer focus and content left the brand invisible online and misaligned to customer needs.

Content Strategy & Creation

Website content didn’t reflect services, locations, or FAQs that potential clients were searching for.

Build a Product

Manual lead handling slowed response times and reduced visibility across locations.

Lead Generation & Conversion

The website lacked a structured flow to move visitors from interest to booking.

Customer Engagement & Retention

Lack of structured post-sale communication weakened customer relationships and renewals.

Brand & Visual Identity

Lack of visual consistency limited customer confidence and market recognition.

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