Fixing Poor Operational Visibility with a Real-Time Digital Kanban System

The Problem

A nationwide surfacing and plant hire provider was struggling with fragmented operational planning. Resource allocation was managed across multiple departmental whiteboards, making it difficult to coordinate plant, teams, and job schedules. This lack of central visibility led to delays, miscommunication, and increased planning overheads.

The Solution

One of our digital squads replaced the disconnected whiteboard workflow with a digital Kanban system integrated into a central operational portal. This provided a real-time view of plant availability, job status, and resource allocation, enabling teams to coordinate efficiently and respond quickly to changes in demand or scheduling.