Business Process Automation

Leverage Technology to Automate Your Business

Digital Marketing Agency Birmingham

Web Application Development

Our Design & Automation Framework

Discovery & Immersion

Understanding your existing business processes, current cycle times and critical project objectives ensures we focus on delivering the most value.

Prototype & Steering Group

Working with a steering group involving all key stakeholders our user experience team will help shape your solution with all key members.

Build & Integration

Our engineering team will build and integrate your bespoke solution using agile bi-weekly development sprints to keep you in the loop.

WebApp Projects

A customer-focused approach to improve and streamline business processes better

Custom-built CRM System

A bespoke platform that automates workflow for all team members, capturing new business pipelines, renewals and on-going claims.


The integration of a custom CRM made it easier to manage every external interaction and relationship that’s essential for business success.

Streamlined Processes

A CRM system able to automate repetitive, manual tasks that can be managed in-house, allowing the products and services to be scaled on demand.

Better Communication

Centralised communications with customers, both potential and existing, allowing to know better who their contacts are and what they want, as well as being fully auditable.

WebApp Projects

A renovated interface that represents all aspects of the brand and users’ needs.

Bespoke Web Portal

By utilising a bespoke front-end design that’s integrated on top of an existing platform, this allowed total customisation and extendibility.

Improved User Flow

To maximise conversions, a custom website was planned and built based on a new user flow that matches user’s needs and pain points.

A Better User Experience

Based on valuable insights on how searchers think about their products or services, SEO and content were planned for maximum effect.

Strengthened Branding

A distinctive interface that communicates brand values that affect the perception customers have of their brand positively.

WebApp Projects

A better managed internal workflow and portal design to improve the customer journey.

Web Portal Design

Custom design that allows the search, selection and application of lease vehicles with integration into multiple lenders, finance types and in-house CRM.

Improved Internal Workflow

Our web application development services provided both a front-end website and web application able to connect together all departments of the business.

Customised Branded Portal

Taking seamless branding to the next level with a custom online portal that’s aligned with your brand guidelines, helping to retain clients and create more business.

Integrated Credit Application

The integrated credit application form, that’s used by borrowers to get approval for credit from lenders, reduces manual work and automates workflow.

WebApp Projects

A revision of existing workflows to benefit the present and future plans of the business.

Automation of Workflow

Heavy reduction in cycle times across the business by utilising an online platform through the energy aggregation marketplace.

Contract Automation Platform

One of the first energy aggregators who support thousands of brokers online through a custom-built contracting automation platform.

Digital Transformation

Helping to manage consumer expectations, improve outcomes and streamline operations, achieving speed and reliability for users.

Paperless Office

By integrating end user contracts into the digital journey, this allows customers to be able to sign contracts online, taking away the need for physical paperwork.

WebApp Projects

Digital transformation of the complete organisation from enquiry to planning to reporting.

Business Process Automation

Through the introduction of AI combined with existing workflows, we were able to reduce the rota planning by 20x.

Software Product Prototyping

Our UX workshop provided a clickable prototype within one single sprint, enabling all key stakeholders to get a jargon free idea of the platform.

Client Management Template

All client touch points are mapped through workflows, enabling live updates and schedules to be delivered via app and email notifications.

Website UI Design

A complete redesign of both the website interface and of a new back-end portal ensured the brand identity was kept consistent throughout.

WebApp Projects

Digital transformation of the complete organisation from enquiry to planning to reporting.

Client Database

A central source of data ensured all insights are captured, reviewed and mined within a single location, rather than juggling multiple sources.

Business Process Automation

By streamlining business processes, this ensures we are not fixing a “broken” process but scaling an efficient one that lasts.

Smooth Data Management

Export data to mission critical applications such as payroll, accounts and third-party suppliers who do not support APIs.

Payroll & Accounting

The integration into third party payroll software, along with shift validation AI that’s built into the process.

Transform your business – digitally
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Web Design Agency Birmingham

These guys were amazing and helped us with our branding and also design of our new site.  The feedback and ideas we get from these guys is amazing and our business has grown a lot due to working with Creative Ideaz.  We use them to do all our SEO and Pay Per Click work and I can not fault the service they provide. Thanks Guys

Web Design Agency Birmingham

We use these guys for our hosting and SEO package. With a new website there are always bugs and these guys have helped at every step of the way. Brilliant support team and they dont use too much tech jargon. Highly Recommend.

Web Design Agency Birmingham

Service from these guys was 'Ace'. They've managed to help increase sales by circa 120% via our online portals. Great work!

Web Design Agency Birmingham

We hired Creative ideas to improve our website organic rankings in Google and with six months most our major keywords were on 1st page and as I result we are getting much better footfall.

Web Design Agency Birmingham

A friendly, professional and more importantly - results delivering SEO service provided here. Creative Ideaz helped me achieve first page on many of our target keywords and helped in every aspect to achieve this. Not only did they research the market and devise a plan but also optimised the website to drive in the traffic it needed

Web designers West Midlands

Web Application Development

We create bespoke web applications that work

Speak to a Digital Consultant

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Solving the problems of your clients, your team or maybe a combination of both, Creative Ideaz have dedicated the last 15 years in perfecting the craft of building online business portals that work for you.  

By utilising the latest technology combined with continuously improving workflows, you’ll begin to understand the benefits of investing in a bespoke web application with Creative Ideaz. Even with a basic commitment to digital transformation, you can create great value within a company’s existing processes.  

Many of our business process automation services will speed up your digital journey, improve predictability, deliver business outcomes and minimise costs. Speak to one of our digital transformation experts to get vision your business potential.

Bespoke Development Birmingham

A fast, flexible, agile software development team

Talk to a Solutions Architect

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Innovative digital solutions with proven results.

The sky is the limit with our bespoke development agency, working on custom-built solutions to your industry goals. With a global reputation, we offer bespoke development in CRM Integrations, existing website customisation, web applications and much more.

A digital transformation to set your business apart from the rest.

Agile development team
Have a Question?

Frequently Asked Questions

My system is outdated I want to update it

In today’s digitally focussed world, it’s vital that your business has a website if you want to remain competitive. A website allows you to showcase your products and services, makes your look professional and credible, and gives you the opportunity to connect with your audience. You can also attract new customers through Google and other search engines and encourage customers to contact you.

SEO Agency Birmingham
A prototype needs creating for my ideas

Generally, our web design Birmingham projects have a turnaround of 3-4 weeks after a brief discovery phase, which is spent on planning, designing, testing and launching your site.

However, dependent on your requirements, the turnaround time can vary.Book your web design Birmingham consultation with us, to discuss any deadlines you have further.

SEO Agency Birmingham
My business is established but needs to innovate

Responsive web design refers to the design of websites that automatically adapt to the screen size, platform, and orientation. So, whether the site is being viewed on a desktop, tablet, or mobile phone, it’s easy to use and looks great.

A responsive website will automatically adapt to the resolution, image size and scripting abilities of the device the user is viewing the site on. Responsive design reduces the amount of panning, zooming, and scrolling the user will need to carry out when visiting the site.

SEO Agency Birmingham
I need to build a new software application to help run the business

The web design process will vary slightly from site to site, however there are a number of core steps that we always follow.

First things first, we’ll work with you to develop an understanding of your market, your target audience, and your business goals. This will help us build the foundations of your new site. We’ll then carry out an in-depth analysis of the user journey and your audience personas, to develop a UX strategy.

Next, we’ll create the content for your site, keeping in mind your brand guidelines, tone, and style, before working on our initial designs to ensure your products or services really stand out.

We can integrate and test various facilities, including booking forms, ecommerce, and more.

SEO Agency Birmingham

Transform your business with a bespoke web application

Book a Workshop