Fixing Delayed Invoicing with Real-Time Job Variation Capture
The Problem
A nationwide surfacing and plant hire provider relied on manual processes to record job variations from field teams. These updates often took weeks to reach the accounts department, delaying invoicing, reducing cash flow predictability, and creating revenue leakage when variations were missed or recorded inaccurately.
The Solution
One of our digital squads deployed a mobile field application that enabled real-time capture and sign-off of job variations, with automatic syncing to the central operational system. This ensured accurate, immediate updates from the field and eliminated delays between work completion and invoicing.
The Impact
- Reduced invoice cycle from weeks to days
- Improved cash flow reliability and forecasting
- Minimised revenue leakage through accurate, real-time variation capture
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