Fixing Stock Inaccuracies with Real-Time Ecommerce-to-Inventory Integration

The Problem

An international ecommerce retailer was processing high volumes of orders through Shopify 2.0, but its inventory management system operated in isolation. Orders, SKUs and stock levels were not synchronised in real time, leading to overselling, delayed fulfilment decisions and frequent manual reconciliation by operations teams. As order volume scaled, these inefficiencies increased operational risk and placed growing strain on the fulfilment workflow.

The Solution

One of our digital squads built a real-time integration between Shopify 2.0 and the central inventory management platform. The solution automatically pulled order data, accurately mapped SKUs, and reserved stock the moment a purchase was completed. This created a single, reliable source of truth for stock levels and removed the need for manual intervention across systems.