Automating Quote and Renewal Document Generation to Speed Sales
The Problem
As a specialist insurer, the client faced significant delays in producing quotes and renewal documentation. Manual creation processes were time-consuming, prone to error, and caused bottlenecks in the sales cycle. This slowed customer response times, reduced efficiency, and created compliance risks due to inconsistent documentation.
The Solution
One of our digital squads implemented an automated PDF generation system, integrated with the CRM’s logic and templates. The solution supported both email and print-ready formats, enabled bulk renewal document creation, and ensured consistent, compliant outputs—allowing teams to process large volumes without sacrificing accuracy or quality.
The Impact
- Reduced quote delivery from hours to seconds
- Enabled processing of 200,000 renewals with minimal admin overhead
- Improved compliance and customer clarity with consistent documentation
- Increased team productivity and faster customer response
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