Fixing Low Website Conversions with a Lead-Optimised Structure and Clear User Journeys
The Problem
The product’s website had strong traffic potential but lacked the structure and elements needed to convert visitors into paying customers. Key content was buried, calls to action were unclear, social proof was minimal, and onboarding steps created unnecessary friction. As a result, sign-up numbers lagged despite clear market demand. The business needed a conversion-focused redesign that guided users more effectively from interest to activation.
The Solution
One of our digital squads restructured the website around proven lead-generation principles. Clear CTAs were added across all high-intent pages, testimonials and trust elements were surfaced prominently, and friction-heavy onboarding steps were streamlined into a simplified sign-up flow. Content hierarchy was redesigned to support decision-making, helping users quickly understand the value and move confidently toward registration.
The Impact
- Over 25,000 customers acquired following the optimisation
- Higher form conversion rates across core entry points
- A smoother, more efficient sales funnel that reduced drop-off
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Lead Generation & Conversion
The website lacked data-driven optimisation across key conversion pathways.
Users couldn’t easily configure or explore tailored product packages online.
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